Chiffa
22.04.2016, 15:49
Buying gold on our server is available through VISA / MASTERCARD. Unfortunately, in some countries there is a restriction and the player will have to write an additional message to our technical support service, so we opened up the possibility of payments to his card.
USA - cards issued in the United States are likely to be rejected by our technical support service and you will not be able to use them to buy the game gold. American Express cards issued will not be accepted by virtually guaranteed. But you can try to ask for tech support, you have nothing to lose.
*Other countries*- most likely will not require further confirmation. But but payment policy may change over time.
For users restrictions mainly represent confirmation transaction authorization code, «3-D Secure» system. That means user might request additional code when he try to pay.
Also our tech support check card. If the user is not suspicious, payment becomes possible. The time to process the request 1-7 days
So, if you want to get the game gold, paying card.
1. Try to simply pay by credit card using our payment form.
a. You should be authorized (logged in our portal).
b. In game click the icon of gold.
http://content.screencast.com/users/RobotVerter/folders/Jing/media/626a3117-a54b-436e-8a2f-b37f724b47f9/payment1.png
c. Appears the form, fill it.
http://content.screencast.com/users/RobotVerter/folders/Jing/media/36535680-6cc5-45da-9adb-274140d3744b/payment2.png
d. Confirm by entering your card data.
http://content.screencast.com/users/RobotVerter/folders/Jing/media/a5348624-758c-4052-9939-bce767a85f2e/2016-04-22_1539.png
2. If you receive a message like “payment not possible”.
a. Open the form to our technical support. https://games.mail.ru/support/tanks/#/questions/569 At the bottom of page you’ll see request field
http://content.screencast.com/users/RobotVerter/folders/Jing/media/ca8a543e-8b91-43e1-afd1-1affae6dc25c/2016-04-21_1705.png
b. Write message that you have problem. (You can simply copy and paste text below. It’s in English and Russian so our guys can understand it easily.)
Здравствуйте, пожалуйста проверьте мою банковскую карту для оплаты игровой валюты и при необходимости откройте мне возможность платить.
Hello, please check out my bank card to pay for game currency, and permit my payments, if necessary.
The full card number ХХХ
Name of the bank ХХХ
Country issuing the card ХХХ
c. Fill in the next form:
http://content.screencast.com/users/RobotVerter/folders/Jing/media/537f7629-e8f6-4347-bb27-47032a51a39b/2016-04-22_1857.png
Tech support will reply to email you used for authorization.
If you want to pay WebMoney
The US people are unfortunately no payment methods in addition to cards. WebMoney banned in the United States.
European users can pay by WebMoney, currency conversion occurs on the side of the payment system.
To pay using a method similar to a bank card.
USA - cards issued in the United States are likely to be rejected by our technical support service and you will not be able to use them to buy the game gold. American Express cards issued will not be accepted by virtually guaranteed. But you can try to ask for tech support, you have nothing to lose.
*Other countries*- most likely will not require further confirmation. But but payment policy may change over time.
For users restrictions mainly represent confirmation transaction authorization code, «3-D Secure» system. That means user might request additional code when he try to pay.
Also our tech support check card. If the user is not suspicious, payment becomes possible. The time to process the request 1-7 days
So, if you want to get the game gold, paying card.
1. Try to simply pay by credit card using our payment form.
a. You should be authorized (logged in our portal).
b. In game click the icon of gold.
http://content.screencast.com/users/RobotVerter/folders/Jing/media/626a3117-a54b-436e-8a2f-b37f724b47f9/payment1.png
c. Appears the form, fill it.
http://content.screencast.com/users/RobotVerter/folders/Jing/media/36535680-6cc5-45da-9adb-274140d3744b/payment2.png
d. Confirm by entering your card data.
http://content.screencast.com/users/RobotVerter/folders/Jing/media/a5348624-758c-4052-9939-bce767a85f2e/2016-04-22_1539.png
2. If you receive a message like “payment not possible”.
a. Open the form to our technical support. https://games.mail.ru/support/tanks/#/questions/569 At the bottom of page you’ll see request field
http://content.screencast.com/users/RobotVerter/folders/Jing/media/ca8a543e-8b91-43e1-afd1-1affae6dc25c/2016-04-21_1705.png
b. Write message that you have problem. (You can simply copy and paste text below. It’s in English and Russian so our guys can understand it easily.)
Здравствуйте, пожалуйста проверьте мою банковскую карту для оплаты игровой валюты и при необходимости откройте мне возможность платить.
Hello, please check out my bank card to pay for game currency, and permit my payments, if necessary.
The full card number ХХХ
Name of the bank ХХХ
Country issuing the card ХХХ
c. Fill in the next form:
http://content.screencast.com/users/RobotVerter/folders/Jing/media/537f7629-e8f6-4347-bb27-47032a51a39b/2016-04-22_1857.png
Tech support will reply to email you used for authorization.
If you want to pay WebMoney
The US people are unfortunately no payment methods in addition to cards. WebMoney banned in the United States.
European users can pay by WebMoney, currency conversion occurs on the side of the payment system.
To pay using a method similar to a bank card.