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Тема: If you wish to pay by bank card

  1. #1
    Администратор Аватар для Chiffa
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    If you wish to pay by bank card

    Buying gold on our server is available through VISA / MASTERCARD. Unfortunately, in some countries there is a restriction and the player will have to write an additional message to our technical support service, so we opened up the possibility of payments to his card.

    USA - cards issued in the United States are likely to be rejected by our technical support service and you will not be able to use them to buy the game gold. American Express cards issued will not be accepted by virtually guaranteed. But you can try to ask for tech support, you have nothing to lose.

    *Other countries*- most likely will not require further confirmation. But but payment policy may change over time.

    For users restrictions mainly represent confirmation transaction authorization code, «3-D Secure» system. That means user might request additional code when he try to pay.
    Also our tech support check card. If the user is not suspicious, payment becomes possible. The time to process the request 1-7 days

    So, if you want to get the game gold, paying card.

    1. Try to simply pay by credit card using our payment form.
    a. You should be authorized (logged in our portal).
    b. In game click the icon of gold.



    c. Appears the form, fill it.



    d. Confirm by entering your card data.



    2. If you receive a message like “payment not possible”.
    a. Open the form to our technical support. https://games.mail.ru/support/tanks/#/questions/569 At the bottom of page you’ll see request field



    b. Write message that you have problem. (You can simply copy and paste text below. It’s in English and Russian so our guys can understand it easily.)

    Здравствуйте, пожалуйста проверьте мою банковскую карту для оплаты игровой валюты и при необходимости откройте мне возможность платить.
    Hello, please check out my bank card to pay for game currency, and permit my payments, if necessary.
    The full card number ХХХ
    Name of the bank ХХХ
    Country issuing the card ХХХ
    c. Fill in the next form:



    Tech support will reply to email you used for authorization.

    If you want to pay WebMoney
    The US people are unfortunately no payment methods in addition to cards. WebMoney banned in the United States.
    European users can pay by WebMoney, currency conversion occurs on the side of the payment system.
    To pay using a method similar to a bank card.

  2. #2
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    Последний раз редактировалось Витихорка; 25.04.2016 в 14:44.

  3. #3
    Сержант
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    18.04.2016
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    After pasting the message at https://games.mail.ru/support/tanks/#/questions/569

    Здравствуйте, пожалуйста проверьте мою банковскую карту для оплаты игровой валюты и при необходимости откройте мне возможность платить.
    Hello, please check out my bank card to pay for game currency, and permit my payments, if necessary.
    The full card number ХХХ
    Name of the bank ХХХ
    Country issuing the card ХXX

    This page appears, with these field to fill, can you help us to fill them correctly?



    pay.JPG

  4. #4
    Администратор Аватар для Chiffa
    Регистрация
    29.01.2014
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    Москва
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    Цитата Сообщение от SDF2 Посмотреть сообщение
    After pasting the message at https://games.mail.ru/support/tanks/#/questions/569

    Здравствуйте, пожалуйста проверьте мою банковскую карту для оплаты игровой валюты и при необходимости откройте мне возможность платить.
    Hello, please check out my bank card to pay for game currency, and permit my payments, if necessary.
    The full card number ХХХ
    Name of the bank ХХХ
    Country issuing the card ХXX

    This page appears, with these field to fill, can you help us to fill them correctly?



    pay.JPG

  5. #5
    Генерал-лейтенант Аватар для Link
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    12.05.2013
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    Цитата Сообщение от SDF2 Посмотреть сообщение
    After pasting the message at https://games.mail.ru/support/tanks/#/questions/569

    Здравствуйте, пожалуйста проверьте мою банковскую карту для оплаты игровой валюты и при необходимости откройте мне возможность платить.
    Hello, please check out my bank card to pay for game currency, and permit my payments, if necessary.
    The full card number ХХХ
    Name of the bank ХХХ
    Country issuing the card ХXX

    This page appears, with these field to fill, can you help us to fill them correctly?



    pay.JPG
    I think that the support does not examine Bank cards, especially cards which are not committed payments.
    Support checks the case where you made a Deposit through one of payment systems are presented and the money has not arrived

    I think this form is used when errors occur when payments.
    If your card is not supported, the payment will not work, and the money will remain with you.

    This is my personal opinion

    If you are trying to update your account with the card Visa / Mastercard, but the error "Payment declined due to the security settings?" This can happen for the following reasons:


    - Error in the details of the card was admitted
    - An attempt was made to make a payment when the map is not enough money
    - Triggered a credit card limit on the amount or amounts of payments on the Internet.
    - Tripped regional restrictions or limitations on the type of card
    - A technical error of the bank card holder
    In such cases, the card account is entered in the black list of unsafe clients, which blocks the possibility to pay for the project.
    If the number of unsuccessful attempts card payment did not exceed 6, then you just have to repeat the attempt to pay a day after the occurrence of errors.
    Electronic Payment Systems

    ADD : You have already made a payment or want to learn the ability to support your card?
    Последний раз редактировалось Link; 22.04.2016 в 23:51.

  6. #6
    Please make PayPal avalable. NA players like to spend a lot of money.
    Players will buy 12 crews, VIP, gold for XP relocate........
    My corp - TIGERS were one of the biggest spender in NA server. Moust of us have Gold tanks, (I bought T34 here on your server), Corp tanks, premium tanks.. what ever. If they se here a tank they don't have they will buy it as soon their cards work.

  7. #7
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    17.11.2015
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    i can not buy gold....i use visa electron card please help my i need gold



    - - - - - - - - - -

    i can not buy gold....i use visa electron card please help my i need gold


  8. #8
    Полковник Аватар для Arizona_Road
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    Цитата Сообщение от visokoBiH Посмотреть сообщение
    i can not buy gold....i use visa electron card please help my i need gold



    - - - - - - - - - -

    i can not buy gold....i use visa electron card please help my i need gold

    We gave manual to users. Did you try to fill form for our tech support?

  9. #9
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    22.04.2016
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    I hope they make it possible for US players to buy gold. PayPal would be ideal. If I cannot buy gold, I will not play. IGN: JimProfit

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    Agreed....JimProfit

  10. #10
    Ефрейтор
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    09.03.2016
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    For goodness sake this is the 21st century get on board please and add Paypal, would make life so much easier for everyone in the US and UK. Come on GWT get with the programme

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